Dogtra 3500NCP Super-X Series Owner's Manual Page 21

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38
WARRANTY AND REPAIR INFORMATION
LIMITED LIFETIME WARRANTY
(Applicable for units purchased after December
31, 2005 that are registered within 30 days of
original purchase).
To quality for the Limited Lifetime Warranty:
Product registration must be completed online
at www.dogtra.com or via telephone at
(888) 811-9111. For international customers,
please call us at (310) 522-1800.
Dogtra’s Limited Lifetime Warranty
provides:
- 1-year warranty for batteries.
- 1-year warranty for the Yapper Stopper No-
Bark collars.
- 2-year warranty for parts and labor awarded
to the original retail purchaser of the e-
collars.
Dogtra’s Limited Lifetime Warranty does not
provide its warranty if the product is not
registered within 30 days of purchase and/or
if the product is resold. The warranty will
become void and all repairs will be subject to
WARRANTY AND
REPAIR INFORMATION
39
WARRANTY AND REPAIR INFORMATION
applicable labor fees. Dogtra does not provide
replacement on defective units or provide
refunds after 30 days from the original date of
purchase.
All parts are covered under the warranty for
the life of the product. After the two-year
warranty has expired, the labor cost will be
determined based on the model type, year,
and the extent of repair.
The Limited Lifetime Warranty expires five-
years from the date a unit is discontinued in
production by Dogtra Company.
Warranty does not cover:
- Misplaced or lost units.
Replacement costs of either the
transmitter or receiver is owner’s
responsibility).
- Water damage of models that are not
waterproof.
- Damage done by dog or owner, neglect, or
improper maintenance.
- Warranty will be voided if the unit(s) have
been altered or had unauthorized service.
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